Wednesday Apr 26, 2023

Understand Customers & Build Their Solutions

Tony is an experienced Contact Centre Consultant, who has lived and breathed contact centres for over 26 years. Since starting as a phone Agent, Tony has moving through a variety of contact centre roles mainly focussed on Resource Planning, but with some Business Intelligence, Recruitment and Reward & Recognition roles too. Over the last 10 years Tony has worked in the Contact Centre technology space, helping develop and deliver innovative solutions, and has spent the last 3 years leading the QStory Customer Success team.

-----------------------------------------------------------

If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠ 

-----------------------------------------------------------

-Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠

-Chris Webber's LinkedIn: 

⁠https://www.linkedin.com/in/chris-webber-uk⁠

-Tony D'Cruze LinkedIn: https://www.linkedin.com/in/tonydcruze/

Comment (0)

No comments yet. Be the first to say something!

Chris Webber

Podcast Powered By Podbean

Version: 20241125