The Commercial Edge: Unleash the Power of People
Anyone can get great business results working with people they like. But the true value is unleashed when you can succeed with even difficult people. In this podcast we reveal the secrets of difficult people at work and provide you with ideas and advice that you can use to succeed with even difficult people, stand out from the competition and secure business performance. Our mission is to unleash the power of people through enhanced communication, trust-building and partnerships.
Episodes

4 days ago
4 days ago
With AI knowledge loses value and we instead need people who are incredible collaborators, can solve problems and influence.
Unless we educate them we will not get them, but as the value of hourly charging reduces we have the chance to build magnificent development apprenticeship schemes.
In this episode I explan why we need to avoid becoming difficult people blocking the learning we need for the next generation who will deliver results for our businesses.
Follow Chris on LinkedIn
If you have to deal with difficult people at work then you should subscribe to my newsletter.
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients.
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge.
Subscribe here to receive the Foxleigh Newsletter.

Wednesday May 28, 2025
Wednesday May 28, 2025
There are 7 unspoken rules of society that we follow. When we break them we create an emotional reaction. In this episode I explore how they might affect business partnerships and the implications for customer relationships and internal partnerships.
Follow Chris on LinkedIn
If you have to deal with difficult people at work then you should subscribe to my newsletter.
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients.
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge.
Subscribe and join this exclusive group using the link below
Receive the Foxleigh Newsletter

Wednesday May 21, 2025
Wednesday May 21, 2025
How can you deal with people who just want to argue during meetings, constantly challenge, complain and act negatively?
We all know them, they are never satisfied with anything and they destroy meeting flow.
But they are also valuable – knowledgeable and experienced. In this episode I explore their personality and share ideas on how to create boundaries, leverage their strengths and protect team morale.
Follow Chris on LinkedIn
If you have to deal with difficult people at work then you should subscribe to my newsletter.
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients.
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge.
Subscribe and join this exclusive group using the link below
Receive my Newsletter

Sunday May 18, 2025
Sunday May 18, 2025
What if your Manager is the Barrier to Change.
Companies struggle with change, but what if it is the manager who is the barrier and the team want to change?
In this episode I explore some of the barriers that leaders might have to change and how you can communicate differently to be more influential.
Follow Chris on LinkedIn
If you have to deal with difficult people at work then you should subscribe to my newsletter.
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients.
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge.
Subscribe and join this exclusive group using the link below
Receive my Newsletter

Wednesday May 07, 2025
Wednesday May 07, 2025
It seems the dream, to be left alone by the manager. But it isn’t. It feels lonely and there are fears of rejection and insecurity. In this episode I share why it happens, how it feels and how you can make sure you get on the agenda and feel valued. Follow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter

Saturday May 03, 2025
Saturday May 03, 2025
How do you get the best work from someone who no longer seems motivated or interested? Are you losing the best of your team because they are not motivated by money or bonus? In this episode I share what picked me up when I felt demotivated and explore some ideas that might help you engage people who are currently drifting alongFollow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter

Thursday Apr 24, 2025
Thursday Apr 24, 2025
Disrespect, frustration, and rejection are all results of attending meetings and then not being heard or given the chance to participate. In this episode I explore why meetings can exclude certain people and what you can do about it so that your voice is heard and you are given the respect you deserve. Follow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter

Monday Apr 21, 2025
Monday Apr 21, 2025
Long email chains slow decision making and complicate life enormously, so why do people insist on email instead of talking? Fear. In this episode, I unpick some reasons they use to justify it and offer advice for managers and colleagues who want to create an action-oriented and supportive culture. Follow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter

Tuesday Apr 08, 2025
Tuesday Apr 08, 2025
Illogical people can drive us crazy, why might they suggest such things? Why can’t they listen to what I say? Why don’t they accept the facts? These questions create so much tension in our business and with our customers. In this episode I explore logic, decision making and help you to understand how these illogical people are thinking so that you can make some choices about how to succeed. Chris Webber - Podcast Host & ExpertFollow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter

Tuesday Apr 01, 2025
Tuesday Apr 01, 2025
We recorded this special episode with an expert panel live at The Orchard in London. The question we debated was : How to deal with a staff member who is disengaged and unmotivated after returning from parental leave. We explored why they are disengaged, whose problem is it, who should help, how the organisation should welcome people back and is it culturally outdated to expect people to be highly motivated. The panel was a talented group of industry experts and leaders. How have you overcome this challenge with your colleagues? Were the team involved in helping them feel more settled? Our Expert PanelTony Belgrave Joseph Perry Dr Gillian ShapiroChris Shearer-WrightKelli PeterJo KeelerAndy TarnaiChris Webber - Podcast Host & ExpertFollow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter