The Commercial Edge: Unleash the Power of People

Dealing with Unmotivated Team Members

We recorded this special episode with an expert panel live at The Orchard in London. The question we debated was : How to deal with a staff member who is disengaged and unmotivated after returning from parental leave. We explored why they are disengaged, whose problem is it, who should help, how the organisation should welcome people back and is it culturally outdated to expect people to be highly motivated. The panel was a talented group of industry experts and leaders. How have you overcome this challenge with your colleagues? Were the team involved in helping them feel more settled? Our Expert PanelTony Belgrave Joseph Perry Dr Gillian ShapiroChris Shearer-WrightKelli PeterJo KeelerAndy TarnaiChris Webber - Podcast Host & Expert⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠⁠⁠⁠⁠Receive my Newsletter

People Who Gossip

Are you frustrated by office gossip? Do you have to deal with rumours and leaked information undermining your team culture? Gossip is not always toxic, it plays an important role in social connections. In this episode I explore the challenges of office gossip, explain how it is a positive part of culture and share some ideas on how you can own the narrative about you and avoid leaks and speculation. ⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠⁠⁠⁠Receive my Newsletter

People Who Reject Feedback

It can be highly frustrating when people reject feedback or even worse, seem to accept it only for nothing to change!  In this episode we explore the commercial opportunity that exists should we be able to overcome this. We explain some reasons why they may react this way and provide you with actions you can use to better connect and land your feedback.  ⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠ Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us. ⁠⁠⁠⁠Receive my Newsletter

Buyers Who Won’t Make a Decision

It is very frustrating when buyers or customers don’t make a decision – especially when it was their idea to ask. In this episode I explore what the hidden barriers could be, share some personal examples of what happened and provide you with tips on how you can better influence people to make decisions faster. ⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠⁠⁠Receive my Newsletter

People Who Steal Your Work

How do you deal with people who steal your work and steal credit for your work? It makes you angry, they get opportunities and they get recognition. A frustrating part of working life is completing a task only for someone else to get the recognition, especially if they didn't do as much as you did. In this episode I explore when this happens, why they do it, how it makes you feel and most importantly what you can do about it. ⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠⁠Receive my Newsletter

People Who Mislead Us

The idea of someone lying to us creates huge fears, especially if they are a work colleague or a key supplier.  Trust underpins who we are and how we cooperate with the people around us. A breach of trust through lying is a dramatic issue to have to manage.  But people try to mislead us every day, sellers, buyers and colleagues. How should we deal with it?  In this episode I talk through;   What do we mean by being misleading  Who tries to mislead us - are they simply charlatans trying to rip us off?   Why do they behave this way?  What you can do to avoid being taken advantage of.  ⁠⁠Follow Chris on LinkedIn⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠Receive my Newsletter

Lead Generation and Outbound Sales in 2025

One of the biggest issues facing SaaS companies today is a decreasing response rate to lead generation. There are ever increasing tools for automation and personalisation, yet leads are not responding, why? This is the question that Alex Young and I discuss on this episode. We offer our viewpoint and some actionable tips that you can use immediately to help you generate and nurture your leads. We discuss trust, personalisation versus relevancy and how to build your credibility and add value. We also challenge business owners to live their mission and truly experience their products as a customer might. ⁠⁠⁠Follow Chris on LinkedIn⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠Receive my Newsletter⁠Alex Young is an entrepreneur and specialist recruiter who uses his previous experience as an Account Executive at a Fintech to help SaaS companies hire sales talent in the UK, EMEA & US.⁠Find Alex on LinkedIn⁠

Dealing With Disrespect

We hate to feel disrespected, our ego cannot stand it. But what about when we accidentally disrespect others?In this episode I explore the concept of respect and how we can offend people through small actions and distractions.I explain how to avoid the pitfalls and help you to understand why you might be feeling disrespected by people around you.⁠⁠Follow Chris on LinkedIn⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠Receive my Newsletter⁠

Who are Difficult People?

In this episode I describe 4 aspects of difficult people. Ego, Skill versus Will, Imbalance of Results & Relationships and a Clash of Intentions.  We explore what they are and how they create tensions and how we can engineer difficult people around us if we fail to take time to understand why they are doing what they are doing.  ⁠Follow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter

If I was being dishonest, this is what I would do...

Nobody likes being dishonest and lying, so we give away clues in our communications.
If you are aware then you can protect yourself.
Listen and pay attention, plus ask the right questions and you can be in charge
----------------------------------------------------------
If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 
-----------------------------------------------------------
For more information about Chris Webber and Foxleigh Commercial Performance find us online
⁠⁠⁠⁠⁠⁠⁠⁠www.foxleigh.net⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠Chris Webber | LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠
-----------------------------------------------------------