The Commercial Edge: Unleash the Power of People

People Who Steal Your Work

How do you deal with people who steal your work and steal credit for your work? It makes you angry, they get opportunities and they get recognition. A frustrating part of working life is completing a task only for someone else to get the recognition, especially if they didn't do as much as you did. In this episode I explore when this happens, why they do it, how it makes you feel and most importantly what you can do about it. ⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠⁠Receive my Newsletter

People Who Mislead Us

The idea of someone lying to us creates huge fears, especially if they are a work colleague or a key supplier.  Trust underpins who we are and how we cooperate with the people around us. A breach of trust through lying is a dramatic issue to have to manage.  But people try to mislead us every day, sellers, buyers and colleagues. How should we deal with it?  In this episode I talk through;   What do we mean by being misleading  Who tries to mislead us - are they simply charlatans trying to rip us off?   Why do they behave this way?  What you can do to avoid being taken advantage of.  ⁠⁠Follow Chris on LinkedIn⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠Receive my Newsletter

Lead Generation and Outbound Sales in 2025

One of the biggest issues facing SaaS companies today is a decreasing response rate to lead generation. There are ever increasing tools for automation and personalisation, yet leads are not responding, why? This is the question that Alex Young and I discuss on this episode. We offer our viewpoint and some actionable tips that you can use immediately to help you generate and nurture your leads. We discuss trust, personalisation versus relevancy and how to build your credibility and add value. We also challenge business owners to live their mission and truly experience their products as a customer might. ⁠⁠⁠Follow Chris on LinkedIn⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠Receive my Newsletter⁠Alex Young is an entrepreneur and specialist recruiter who uses his previous experience as an Account Executive at a Fintech to help SaaS companies hire sales talent in the UK, EMEA & US.⁠Find Alex on LinkedIn⁠

Dealing With Disrespect

We hate to feel disrespected, our ego cannot stand it. But what about when we accidentally disrespect others?In this episode I explore the concept of respect and how we can offend people through small actions and distractions.I explain how to avoid the pitfalls and help you to understand why you might be feeling disrespected by people around you.⁠⁠Follow Chris on LinkedIn⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠Receive my Newsletter⁠

Who are Difficult People?

In this episode I describe 4 aspects of difficult people. Ego, Skill versus Will, Imbalance of Results & Relationships and a Clash of Intentions.  We explore what they are and how they create tensions and how we can engineer difficult people around us if we fail to take time to understand why they are doing what they are doing.  ⁠Follow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter

If I was being dishonest, this is what I would do...

Nobody likes being dishonest and lying, so we give away clues in our communications.
If you are aware then you can protect yourself.
Listen and pay attention, plus ask the right questions and you can be in charge
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
⁠⁠⁠⁠⁠⁠⁠⁠www.foxleigh.net⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠Chris Webber | LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠
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If I wanted to control your weekend I would...

Buyers send demands on Friday, with the instruction to send a proposal which puts pressure on your weekend and get you thinking about work.
That way, they become a bigger force in your mind and seem more powerful than they really are.
Don't get drawn in
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
⁠⁠⁠⁠⁠⁠⁠⁠www.foxleigh.net⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠Chris Webber | LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠
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If I wanted you to slash your price...

If I wanted you to slash your price this is what I would do...
Decisions are emotional and making others feel uncomfortable is a key buyer tactic to cut costs.
Making suppliers feel they are unfair, unreasonable, especially in industries like health can work very well.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
⁠⁠⁠⁠⁠⁠⁠⁠www.foxleigh.net⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠Chris Webber | LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠
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Communication with Power for Leaders

Leadership is about people and to influence people you need to be able to listen and communicate with confidence.
In this episode we talk with Stacey Hanke about how.
We discuss understanding your personal impact and the importance of watching yourself on video to see how you communicate through your audience eyes.
Stacey shares her insights in the power of consistency and your personal brand
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
⁠⁠⁠⁠⁠⁠⁠⁠www.foxleigh.net⁠⁠⁠⁠⁠⁠⁠⁠
⁠⁠⁠⁠⁠⁠⁠⁠Chris Webber | LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠
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Stacey Hanke is a leading expert in communication and influence. For over 20 years, she has empowered Fortune 500 leaders and teams to elevate their communication skills to build the trust and credibility needed to influence action. In addition to being a Hall of Fame speaker, executive coach, and business leader, Stacey is the author of three books. Her latest book, Influence Elevated, provides leaders with skills to manage employees and increase accountability in a hybrid work environment. Stacey is here to share insights on improving our ability to influence and inspire, Monday to Monday®.
 
Website: www.staceyhanke.com
 
Ordering Link: https://amzn.to/4drMy0A
 
Social Media Links and Handles: 
 
LinkedIn: staceyhanke
Facebook: @staceyhankeinc
Instagram: @staceyhankeinc
YouTube: StaceyHanke
X: @staceyhankeinc

How Buyers Build Power Over Suppliers

If I worked in procurement and I wanted to build power I would....
In this series we share insights into how difficult customers behave. Here I share insights into procurement and the way they create leverage and power over purchasing and decision making.