Get the Elephant Out of the Room: Outsmart Difficult People at Work

People Who Exclude You From Meetings

Disrespect, frustration, and rejection are all results of attending meetings and then not being heard or given the chance to participate.  In this episode I explore why meetings can exclude certain people and what you can do about it so that your voice is heard and you are given the respect you deserve.  ⁠⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠If you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below ⁠⁠⁠⁠⁠⁠⁠⁠⁠Receive my Newsletter⁠

People Who Email Instead of Talking

Long email chains slow decision making and complicate life enormously, so why do people insist on email instead of talking? Fear.  In this episode, I unpick some reasons they use to justify it and offer advice for managers and colleagues who want to create an action-oriented and supportive culture.  ⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠If you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below ⁠⁠⁠⁠⁠⁠⁠⁠Receive my Newsletter⁠

Dealing with Illogical People

Illogical people can drive us crazy, why might they suggest such things? Why can’t they listen to what I say? Why don’t they accept the facts?  These questions create so much tension in our business and with our customers.  In this episode I explore logic, decision making and help you to understand how these illogical people are thinking so that you can make some choices about how to succeed. Chris Webber - Podcast Host & Expert⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠⁠⁠⁠⁠⁠Receive my Newsletter

Dealing with Unmotivated Team Members

We recorded this special episode with an expert panel live at The Orchard in London. The question we debated was : How to deal with a staff member who is disengaged and unmotivated after returning from parental leave. We explored why they are disengaged, whose problem is it, who should help, how the organisation should welcome people back and is it culturally outdated to expect people to be highly motivated. The panel was a talented group of industry experts and leaders. How have you overcome this challenge with your colleagues? Were the team involved in helping them feel more settled? Our Expert PanelTony Belgrave Joseph Perry Dr Gillian ShapiroChris Shearer-WrightKelli PeterJo KeelerAndy TarnaiChris Webber - Podcast Host & Expert⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠⁠⁠⁠⁠Receive my Newsletter

People Who Gossip

Are you frustrated by office gossip? Do you have to deal with rumours and leaked information undermining your team culture? Gossip is not always toxic, it plays an important role in social connections. In this episode I explore the challenges of office gossip, explain how it is a positive part of culture and share some ideas on how you can own the narrative about you and avoid leaks and speculation. ⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠⁠⁠⁠Receive my Newsletter

People Who Reject Feedback

It can be highly frustrating when people reject feedback or even worse, seem to accept it only for nothing to change!  In this episode we explore the commercial opportunity that exists should we be able to overcome this. We explain some reasons why they may react this way and provide you with actions you can use to better connect and land your feedback.  ⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠ Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us. ⁠⁠⁠⁠Receive my Newsletter

Buyers Who Won’t Make a Decision

It is very frustrating when buyers or customers don’t make a decision – especially when it was their idea to ask. In this episode I explore what the hidden barriers could be, share some personal examples of what happened and provide you with tips on how you can better influence people to make decisions faster. ⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠⁠⁠Receive my Newsletter

People Who Steal Your Work

How do you deal with people who steal your work and steal credit for your work? It makes you angry, they get opportunities and they get recognition. A frustrating part of working life is completing a task only for someone else to get the recognition, especially if they didn't do as much as you did. In this episode I explore when this happens, why they do it, how it makes you feel and most importantly what you can do about it. ⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠⁠Receive my Newsletter

People Who Mislead Us

The idea of someone lying to us creates huge fears, especially if they are a work colleague or a key supplier.  Trust underpins who we are and how we cooperate with the people around us. A breach of trust through lying is a dramatic issue to have to manage.  But people try to mislead us every day, sellers, buyers and colleagues. How should we deal with it?  In this episode I talk through;   What do we mean by being misleading  Who tries to mislead us - are they simply charlatans trying to rip us off?   Why do they behave this way?  What you can do to avoid being taken advantage of.  ⁠⁠Follow Chris on LinkedIn⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠Receive my Newsletter

Lead Generation and Outbound Sales in 2025

One of the biggest issues facing SaaS companies today is a decreasing response rate to lead generation. There are ever increasing tools for automation and personalisation, yet leads are not responding, why? This is the question that Alex Young and I discuss on this episode. We offer our viewpoint and some actionable tips that you can use immediately to help you generate and nurture your leads. We discuss trust, personalisation versus relevancy and how to build your credibility and add value. We also challenge business owners to live their mission and truly experience their products as a customer might. ⁠⁠⁠Follow Chris on LinkedIn⁠⁠Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.⁠⁠Receive my Newsletter⁠Alex Young is an entrepreneur and specialist recruiter who uses his previous experience as an Account Executive at a Fintech to help SaaS companies hire sales talent in the UK, EMEA & US.⁠Find Alex on LinkedIn⁠