Get the Elephant Out of the Room: Make Difficult Conversations Easy

Performance Management. Every leader's responsibility, but not everyone can retain difficult people. Most destroy the motivation of the whole team and their own reputation by mishandling sensitive conversations. 
In this episode, I talk to Jose Aguilar about his experiences living and working in different cultures and how he managed a very difficult conversation with a team member who was no longer delivering up to standards. 
More About Chris Webber
Chris is an author, business performance adviser and former sportsman. His mission is to give everyone the confidence they need to overcome the difficult moments at work. He talks about influence, negotiation, inspiring action and performance culture at work. 
He delivers 1:1 performance development programmes to executives, leaders and business people who want to raise performance at work. He runs training programmes for groups and offers advice for organisations preparing for key moments such as price changes, negotiations and launches. 
Ways to Stay Informed
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We invited an audience to join us at The Orchard for the launch of my book. In this episode, listen to an exclusive reading of an extract and hear an interview with me, Chris, talking about writing the book and answering audience questions about difficult people at work. 

Early promotion in a career is not always a blessing. When you are young, self-doubt creeps in, and you have to deal with difficult conversations with colleagues and team members. 
In this honest conversation, Helen shares her lessons, and we discuss imposter syndrome, trust, self-confidence and courage. 

 
 
In this special episode I invited an especially chosen panel to discuss the challenges of excellence in digital sales and marketing.
 
We explore what brands get wrong when trying to sell direct to consumers, we discuss the value of third party sellers and retail partners and we offer our advice for executives debating the importance of digital channels in their growth plans.
Panel members:
Iana VolshmidKelli PeterDavid WilliamsAlex WalkerDavid RoyaleJim Chetwode
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If you have to deal with difficult people at work then you should subscribe to my newsletter. 
 
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. 
 
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. 
 
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With AI knowledge loses value and we instead need people who are incredible collaborators, can solve problems and influence. 
 
Unless we educate them we will not get them, but as the value of hourly charging reduces we have the chance to build magnificent development apprenticeship schemes. 
 
In this episode I explan why we need to avoid becoming difficult people blocking the learning we need for the next generation who will deliver results for our businesses. 
 
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If you have to deal with difficult people at work then you should subscribe to my newsletter. 
 
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. 
 
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. 
 
Subscribe here to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠receive the Foxleigh Newsletter.
 
 
 

There are 7 unspoken rules of society that we follow. When we break them we create an emotional reaction. In this episode I explore how they might affect business partnerships and the implications for customer relationships and internal partnerships.
 
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If you have to deal with difficult people at work then you should subscribe to my newsletter. 
 
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. 
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. 
Subscribe and join this exclusive group using the link below 
 
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How can you deal with people who just want to argue during meetings, constantly challenge, complain and act negatively?
 
We all know them, they are never satisfied with anything and they destroy meeting flow.
 
But they are also valuable – knowledgeable and experienced. In this episode I explore their personality and share ideas on how to create boundaries, leverage their strengths and protect team morale.
 
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If you have to deal with difficult people at work then you should subscribe to my newsletter. 
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. 
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. 
Subscribe and join this exclusive group using the link below 
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What if your Manager is the Barrier to Change.
 
Companies struggle with change, but what if it is the manager who is the barrier and the team want to change?
 
In this episode I explore some of the barriers that leaders might have to change and how you can communicate differently to be more influential.
 
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If you have to deal with difficult people at work then you should subscribe to my newsletter. 
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. 
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. 
Subscribe and join this exclusive group using the link below 
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It seems the dream, to be left alone by the manager. But it isn’t. It feels lonely and there are fears of rejection and insecurity.   In this episode I share why it happens, how it feels and how you can make sure you get on the agenda and feel valued.  ⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠If you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Receive my Newsletter⁠⁠ 

How do you get the best work from someone who no longer seems motivated or interested?  Are you losing the best of your team because they are not motivated by money or bonus? In this episode I share what picked me up when I felt demotivated and explore some ideas that might help you engage people who are currently drifting along⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠If you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Receive my Newsletter⁠⁠