Get the Elephant Out of the Room: Make Difficult Conversations Easy

How to cope when a colleague shouts at you and becomes parental! 
In this episode I talk to Mary Gregory who shares her experience from the past. 
The lesson is that timing matters, but also that you need to respond with intention, not emotionally. 
The patience to allow them to vent and to allow them to exhaust the emotion is a great start. It is important to let them feel heard, but not to allow them to win. 
We discuss the mechanism of Transactional Analysis and how power can affect culture, with some very interesting currency! 
Mary talks about how meeting rooms can be used as a power lever.
Mary Gregory is an award winning Executive Coach and author of the book Ego:Get Over Yourself & Lead. 
She works with senior leaders who want to lead with authenticity, navigate complexity with clarity, and grow real, grounded confidence. Much of her work focuses on supporting women and those navigating systemic barriers, but she also coaches male leaders committed to conscious, inclusive leadership.
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Chris Webber - Founder Foxleigh Commercial Performance
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Buy my book - Get the Elephant Out of the Room. Outsmart Difficult People at Work
www.gettheelephantout.com
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I share my experiences and insights into various profiles of difficult people at work. Through stories and my personal experiences, I explain how you can achieve success despite them. 
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Paula Tully is dedicated to creating leaders with intention, but her journey of success is an inspiring one littered with grit and vision.
In this episode we discuss the 6 “C’s” that form the heart of her coaching, but we delve into some of the toughest times in her life and share how Paula’s grit and optimism fuelled her through some very tough moments and set her on the path to today. Now she shares her wisdom with others and her focus on happiness and the dance of life is an inspirational message to her dozens of senior clients.”
 
More information about Paula:
Website : https://escentia.co.uk/
LinkedIn: https://www.linkedin.com/in/paula-tully-18367313/
More About Chris Webber
Chris is an author, business performance adviser and former sportsman. His mission is to give everyone the confidence they need to overcome the difficult moments at work. He talks about influence, negotiation, inspiring action and performance culture at work. 
He delivers 1:1 performance development programmes to executives, leaders and business people who want to raise performance at work. He runs training programmes for groups and offers advice for organisations preparing for key moments such as price changes, negotiations and launches. 
Ways to Stay Informed
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Buy the book - Get the Elephant Out of the Room. Outsmart Difficult People at Work
For exclusive content and behind the scenes insight and commentaries follow the WhatsApp Channel
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Performance Management. Every leader's responsibility, but not everyone can retain difficult people. Most destroy the motivation of the whole team and their own reputation by mishandling sensitive conversations. 
In this episode, I talk to Jose Aguilar about his experiences living and working in different cultures and how he managed a very difficult conversation with a team member who was no longer delivering up to standards. 
More About Chris Webber
Chris is an author, business performance adviser and former sportsman. His mission is to give everyone the confidence they need to overcome the difficult moments at work. He talks about influence, negotiation, inspiring action and performance culture at work. 
He delivers 1:1 performance development programmes to executives, leaders and business people who want to raise performance at work. He runs training programmes for groups and offers advice for organisations preparing for key moments such as price changes, negotiations and launches. 
Ways to Stay Informed
Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
Buy the book - Get the Elephant Out of the Room. Outsmart Difficult People at Work
For exclusive content and behind the scenes insight and commentaries follow the WhatsApp Channel
Receive the Email Newsletter⁠⁠⁠
 

We invited an audience to join us at The Orchard for the launch of my book. In this episode, listen to an exclusive reading of an extract and hear an interview with me, Chris, talking about writing the book and answering audience questions about difficult people at work. 

Early promotion in a career is not always a blessing. When you are young, self-doubt creeps in, and you have to deal with difficult conversations with colleagues and team members. 
In this honest conversation, Helen shares her lessons, and we discuss imposter syndrome, trust, self-confidence and courage. 

 
 
In this special episode I invited an especially chosen panel to discuss the challenges of excellence in digital sales and marketing.
 
We explore what brands get wrong when trying to sell direct to consumers, we discuss the value of third party sellers and retail partners and we offer our advice for executives debating the importance of digital channels in their growth plans.
Panel members:
Iana VolshmidKelli PeterDavid WilliamsAlex WalkerDavid RoyaleJim Chetwode
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If you have to deal with difficult people at work then you should subscribe to my newsletter. 
 
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. 
 
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. 
 
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With AI knowledge loses value and we instead need people who are incredible collaborators, can solve problems and influence. 
 
Unless we educate them we will not get them, but as the value of hourly charging reduces we have the chance to build magnificent development apprenticeship schemes. 
 
In this episode I explan why we need to avoid becoming difficult people blocking the learning we need for the next generation who will deliver results for our businesses. 
 
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If you have to deal with difficult people at work then you should subscribe to my newsletter. 
 
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. 
 
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. 
 
Subscribe here to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠receive the Foxleigh Newsletter.
 
 
 

There are 7 unspoken rules of society that we follow. When we break them we create an emotional reaction. In this episode I explore how they might affect business partnerships and the implications for customer relationships and internal partnerships.
 
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If you have to deal with difficult people at work then you should subscribe to my newsletter. 
 
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. 
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. 
Subscribe and join this exclusive group using the link below 
 
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How can you deal with people who just want to argue during meetings, constantly challenge, complain and act negatively?
 
We all know them, they are never satisfied with anything and they destroy meeting flow.
 
But they are also valuable – knowledgeable and experienced. In this episode I explore their personality and share ideas on how to create boundaries, leverage their strengths and protect team morale.
 
⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
If you have to deal with difficult people at work then you should subscribe to my newsletter. 
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. 
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. 
Subscribe and join this exclusive group using the link below 
⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Receive my Newsletter⁠⁠⁠
 

What if your Manager is the Barrier to Change.
 
Companies struggle with change, but what if it is the manager who is the barrier and the team want to change?
 
In this episode I explore some of the barriers that leaders might have to change and how you can communicate differently to be more influential.
 
⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Chris on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
If you have to deal with difficult people at work then you should subscribe to my newsletter. 
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. 
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. 
Subscribe and join this exclusive group using the link below 
⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Receive my Newsletter⁠⁠⁠