The Commercial Edge: Unleash the Power of People
Anyone can get great business results working with people they like. But the true value is unleashed when you can succeed with even difficult people. In this podcast we reveal the secrets of difficult people at work and provide you with ideas and advice that you can use to succeed with even difficult people, stand out from the competition and secure business performance. Our mission is to unleash the power of people through enhanced communication, trust-building and partnerships.
Episodes

Wednesday Nov 13, 2024
Wednesday Nov 13, 2024
We are entering a revolution in work, the first major changes in 100 years.
Not since the days of the introduction of the 5 day week and the 9-5 workday have we seen so much turmoil.
Companies are struggling to adapt to remote and hybrid working and managers and businesses are making mistakes.
I wanted to learn more and understand what and how to address these issues so I spoke with Wayne Turmel, one of the leading figures on the subject.
Here is our impassioned conversation with his words of wisdom.
What do you think?
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
www.foxleigh.net
Chris Webber | LinkedIn
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For almost 30 years, Wayne Turmel has been passionate about how people communicate—or don’t—at work.
He has written 16 books, most recently the Long Distance Leader, Revised Rules for Remarkable Remote Leadership which is in its second edition and is in 7 languages.
He is the Remote Work and Evolving Workplace Subject matter expert for the Kevin Eikenberry group.
Wayne lives in Las Vegas.
https://www.linkedin.com/in/wayneturmel

Wednesday Nov 06, 2024
Wednesday Nov 06, 2024
What is a chief of staff? What value do they bring to an organisation?
These were questions I put to Maggie Olson. She has spent years developing the role, building it into a key member of business delivery and operations and creating the skills and competencies that deliver excellence.
Her response explained how critical the Chief of Staff can be in delivering the organisations strategy, vision and mission.
Listen to our conversation to hear more about the value it brings to high performance businesses.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
www.foxleigh.net
Chris Webber | LinkedIn
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Maggie Olson is the Founder of Nova Chief of Staff, the premier and first-of-its-kind destination for Chief of Staff education, certification, and development.
She has 20 years of experience in retail, food and beverage, and technology sectors and has held leadership roles at Nordstrom and T-Mobile. At T-Mobile, Maggie's impressive work led her to become the Chief of Staff to the President of the T-Mobile Business Group.
In this role, she built the Chief of Staff model from the ground up, creating a highly efficient team and establishing an executive back-office structure. supporting the President, SVPs, and over 5,000 employees. She also built a Chief of Staff team, defining all roles, processes, and systems.
Through Nova Chief of Staff, Maggie continues to shape the future of business leadership, providing the tools and resources necessary for Chiefs of Staff to excel in their roles and drive company success.
https://www.linkedin.com/in/maggie-olson-cos/
https://www.novachiefofstaff.com/

Wednesday Oct 30, 2024
Wednesday Oct 30, 2024
I talked to Beth O'Neill and we discussed how we too often focus on negativity.
We need to shift towards a positive mindset and then we have a positive impact on the people and the world around us.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
www.foxleigh.net
Chris Webber | LinkedIn
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Beth O’Neill is a Professional Certified Coach, accredited by the International Coaching Federation and accredited C-me colour profiling facilitator.
Beth offers coaching, training, and facilitation with a focus on helping leaders’ level up with a coaching approach. Be it corporate teams who want to create a coaching culture, or female leaders through Beth’s Women in Leadership programme.
Beth is passionate about coaching as a leadership capability and helping leaders to lead empowered teams with authenticity and confidence.

Wednesday Oct 23, 2024
Wednesday Oct 23, 2024
Too often we focus on weaknesses. This is damaging to our confidence and to our development.
Beth and I discuss how to be positive and build confidence through a strong mindset and building on strengths.
By engaging with a positive intention we can influence and change the people around us
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
www.foxleigh.net
Chris Webber | LinkedIn
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Beth O’Neill is a Professional Certified Coach, accredited by the International Coaching Federation and accredited C-me colour profiling facilitator.
Beth offers coaching, training, and facilitation with a focus on helping leaders’ level up with a coaching approach. Be it corporate teams who want to create a coaching culture, or female leaders through Beth’s Women in Leadership programme.
Beth is passionate about coaching as a leadership capability and helping leaders to lead empowered teams with authenticity and confidence.

Wednesday Oct 16, 2024
Wednesday Oct 16, 2024
Who do you talk to when you need support but don't want to look too vulnerable to your colleagues or team members?
A difficult question to answer.
Leadership can be lonely and Tim Kemp is determined to solve this problem through peer coaching.
He wants us to be asked critical questions to help us think again and to find new ways of solving problems.
He wants to nurture curiosity and humility
In this episode I summarise my perspective on our conversation and synthesise my lessons.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
www.foxleigh.net
Chris Webber | LinkedIn
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Tim has over three decades of experience as a
leadership and management coach, author, program designer and facilitator.
He has a long track record of producing relevant and original content delivered to a broad range of clients across geographies and sectors.
Specific areas of interest and experience include: Leadership and the use of action learning to facilitate change; building cross-cultural and innovative teams; and the transformation of managers to enablers.
Tim Kemp | LinkedIn

Wednesday Oct 09, 2024
Wednesday Oct 09, 2024
Tim Kemp describes the 'loneliness of leadership' beautifully.
Not just in terms of responsibility of decisions, but also in terms of having no one to talk to and get support from.
It is a barrier for development and Tim has set about addressing this through peer coaching and creating spaces where leaders can be asked critical questions.
We explore this topic and discuss the lessons for all of us trying to build supportive networks at work and foster curiosity and humility.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
www.foxleigh.net
Chris Webber | LinkedIn
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Tim has over three decades of experience as a
leadership and management coach, author, program designer and facilitator.
He has a long track record of producing relevant and original content delivered to a broad range of clients across geographies and sectors.
Specific areas of interest and experience include: Leadership and the use of action learning to facilitate change; building cross-cultural and innovative teams; and the transformation of managers to enablers.
Tim Kemp | LinkedIn
Tim's book on Peer to Peer Coaching: https://amzn.eu/d/fXUsoZN

Wednesday Oct 02, 2024
Wednesday Oct 02, 2024
Practice makes perfect! That is a well known phrase, yet at work too often we don't want to or don't get the chance to practice.
Phil Allen is on a mission to change that and provide teams and managers with safe spaces and real life opportunities to practice difficult conversations.
In this episode I share my key lessons from talking with Phil and the ways you can help your teams get confidence.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
www.foxleigh.net
Chris Webber | LinkedIn
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Phil is an Occupational Psychologist, passionate about helping people to be better versions of themselves in work
He worked for 25 years in assessment, development and leadership both as a consultant (Capita and PA Consulting) and in-house as Head of Leadership for Travis Perkins
He set up Practice Room Online in 2019 with the recognition that it’s practice that makes the difference in how people perform in the workplace
PRO is like a practice court for conversations, enabling people to practice the conversation they want to get better at in a safe space, with actors who make it real, give feedback no one else gives and coach to improve performance.
Phil Allen | LinkedIn
Practice Room Online – The Professional Growth Platform

Wednesday Sep 25, 2024
Wednesday Sep 25, 2024
There is a difference between the attitude towards training and practice between sports people, musicians and performers; and people in business.
In business, practice is seen as negative, in performance it is essential.
In this episode we discuss how practice can become part and parcel of business and the importance of creating a safe space in which to develop and learn.
Phil sets up practice spaces and programmes that empower teams and leaders to prepare better, predict how conversations will go and to learn to flourish in difficult moments through learning from doing.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
www.foxleigh.net
Chris Webber | LinkedIn
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Phil is an Occupational Psychologist, passionate about helping people to be better versions of themselves in work
He worked for 25 years in assessment, development and leadership both as a consultant (Capita and PA Consulting) and in-house as Head of Leadership for Travis Perkins
He set up Practice Room Online in 2019 with the recognition that it’s practice that makes the difference in how people perform in the workplace
PRO is like a practice court for conversations, enabling people to practice the conversation they want to get better at in a safe space, with actors who make it real, give feedback no one else gives and coach to improve performance.
Phil Allen | LinkedIn
Practice Room Online – The Professional Growth Platform

Wednesday Sep 18, 2024
Wednesday Sep 18, 2024
Is your business struggling with staff motivation? Are your products and services up to the expectations of customers or is there space for more?
Mayden struggled with these questions and they tore up the rule book and got rid of their managers.
Today they are thriving.
In this episode I share my learning from a conversation with Michelle who set up the coaching framework that they rely on to drive performance and solve business problems.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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For more information about Chris Webber and Foxleigh Commercial Performance find us online
www.foxleigh.net
Chris Webber | LinkedIn
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Prior to joining Mayden, Michele worked for 10 years in international aid before moving to a business development role with an NHS community service provider. After yet another operational restructure, which the NHS is notorious for, Michele became Head of Marketing and PR for that organisation. Michele joined Mayden in 2014 as a freelance marketing contractor but the lure of Mayden's open culture, sense of purpose and fantastic group of colleagues made staying on in a permanent role a no brainer. Within two years of Michele joining, Mayden took a leap of faith to become a company of self managing teams, at which point she retrained as a coach and set up Mayden's internal coaching programme. Michele is a professionally certified Business and Personal Coach and runs both Mayden's coaching and mentoring programmes, as well as working across the business to support colleagues to thrive in a company that organises a little differently.
Michele Rees-Jones, ACC (ICF) | LinkedIn

Wednesday Sep 11, 2024
Wednesday Sep 11, 2024
Mayden made a decision to operate without managers.
They realised that they needed to provide some frameworks for their teams so they created internal coaches.
Since then they have become more efficient, more effective and receive excellent customer feedback.
In addition their staff are all proud to work there.
In this podcast we explore the model with Michele who is the owner of the coaching framework. We discuss how they set business direction and the challenges and opportunities of working without hierarchy.
It is an inspirational episode for anyone seeking to work differently, drive productivity and slash internal complexity.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
-----------------------------------------------------------
For more information about Chris Webber and Foxleigh Commercial Performance find us online
www.foxleigh.net
Chris Webber | LinkedIn
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Prior to joining Mayden, Michele worked for 10 years in international aid before moving to a business development role with an NHS community service provider. After yet another operational restructure, which the NHS is notorious for, Michele became Head of Marketing and PR for that organisation. Michele joined Mayden in 2014 as a freelance marketing contractor but the lure of Mayden's open culture, sense of purpose and fantastic group of colleagues made staying on in a permanent role a no brainer. Within two years of Michele joining, Mayden took a leap of faith to become a company of self managing teams, at which point she retrained as a coach and set up Mayden's internal coaching programme. Michele is a professionally certified Business and Personal Coach and runs both Mayden's coaching and mentoring programmes, as well as working across the business to support colleagues to thrive in a company that organises a little differently.
Michele Rees-Jones, ACC (ICF) | LinkedIn