The Commercial Edge: Unleash the Power of People

Changing Your Life Through Personal Accountability

Yours is the voice you hear the most but making hard choices to change your life is difficult despite what you say to yourself. The easy path is tempting.
Lyndsey changed her life and now inspires and coaches hundreds of others to do the same
She shares her insights and experience with us so that you can make the changes you want to make and be accountable for creating the new improved you.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠ 
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When her successful career as the front women
and founder of ‘100 Fables’ came to a stand still during Covid, Lyndsey dedicated lockdown to losing weight, healing her relationship with food and adapting her mindset and behaviours to feel the strongest, happiest and
healthiest she ever has inside and out.
She had tried and failed so many times before due to the confusing plethora of information out there. Now truly understanding the process and always having a passion to help others she decided to retrain and instead of finding connection and joy with people through music, she would do so through fitness to help others become their fittest, healthiest and happiest selves. 
4 years on she has now been a fully qualified Personal Trainer for 3 years and has helped over 150 people with their fitness journey on a 1-1 basis. Her books are constantly full and she has plans in place to open her own gym in the future to allow her community to grow and thrive even more.
Her favourite part of the job is seeing her clients evolve. The basis of the work is never a quick fix attitude but a journey of learning and growing inside and out, getting to know yourself, giving my clients the knowledge, support and tools to become the person they’ve always wanted to be, proving they can do things they thought not possible and ensure they get what they want from this process and actually keep it so they live their happiest, healthiest lives. Who doesn’t want that?
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-Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠
-Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠
- Lyndsey Knox Fitness: https://www.instagram.com/lyndseyknoxfitness/?hl=en

Skills Sprint: Coping with the Stress of Accountability

Coping with the pressure and expectations of being a manager or leader is tough and relentless.
Great leaders can sustain performance because they cope well with being accountable.
Here are my take-aways that could help you sustain high performance leadership and stand out from your colleagues as someone to notice
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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-Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠
-Chris Webber's LinkedIn: 
⁠https://www.linkedin.com/in/chris-webber-uk⁠
-Crina Ancuta LinkedIn: https://www.linkedin.com/in/crinaancuta/

Coping with the Stress of Accountability

Radical responsibility is leaders taking on accountability for performance.
It is central, but it is stressful.
How can you as a manager be accountable for performance but not burn out under pressure.
We talk about mindset and controlling issues so that you can be in charge and sustain long term results and stand out in your organisation.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠https://zcmp.eu/e6AM⁠ 
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Today we’re talking to Crina Ancuta, a globally experienced
executive coach with over two decades of pharmaceutical industry expertise.
 
Crina’s role is to guide leaders to find clarity in their
development goals, aligning with their company’s expectations. Her coaching deepens the understanding of organizational dynamics and enhances strategic alignment with senior leadership.
 
By fostering self-awareness and leadership presence, this
enables leaders to focus on positive interactions, personal strengths, and strategic engagement with key stakeholders, which is crucial for advancing organizational objectives and career growth.
 
With a strong background in strategic leadership,
operational excellence, and crisis management, Crina helps leaders navigate challenges with resilience, shifting their focus from immediate crises to strategic activities that elevate humanity and integrity in the workplace.
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:  https://www.linkedin.com/in/chris-webber-uk
- Crina Ancuta LinkedIn: https://www.linkedin.com/in/crinaancuta/

Skills Sprint: Live the Values & Build a Performance Team

Every business has values but not all live them. In this episode I share my highlights from the recent episode that could help you build a strong performance culture based on values through holding each other accountable for actions.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠ 
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn: 
https://www.linkedin.com/in/chris-webber-uk
-Mark Herbert LinkedIn: https://www.linkedin.com/in/markherbert85/

Living Values Through Actions & Accountability

All businesses have values but for many they are just words. In this episode we share ideas on how to live values every day and as such create a wonderful performance culture in your team
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠ 
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Mark Herbert is the Co-Founder and Director at
Salt & Light Coaching Ltd. Mark is an experienced coach and facilitator supporting leaders in education, healthcare and NFP. He specialises in helping teams grow in self-awareness, communicate effectively and make better decisions together. 
 
He is based in Surrey and has a young family.
 
Mark has an unusually diverse background of
experience, having worked as a teacher, church pastor and now leadership coach. This brings a richness of experience to his approach to leadership. 
 
The theme of today's podcast is accountability -
a subject Mark speaks about regularly and one he is passionate that more leaders develop a deeper understanding around. It is through genuine accountability that we remain true to ourselves and what matters most, as well as help foster high performance amongst the people we work with ....
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:  https://www.linkedin.com/in/chris-webber-uk
-Mark Herbert LinkedIn: https://www.linkedin.com/in/markherbert85/

Skills Sprint : Accountability for Customer Excellence

Getting your team to care about customer excellence can make a big impact on business performance.
Here are my key headlines from the conversation with Andy where we discussed accountability for customer excellence.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠ 
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-Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠
-Chris Webber's LinkedIn: 
⁠https://www.linkedin.com/in/chris-webber-uk⁠
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⁠Andy Hay⁠ is a television and theatre director. He originally trained as a drama teacher before becoming an actor for Theatre-In-Education companies and later joining Oldham Coliseum Theatre’s ensemble.
After two years at the Coliseum and with several TV, radio credits and a West End transfer under his belt he joined Manchester’s Contact Theatre ensemble as an actor, musician and director.
From there followed nearly 20 years as Associate Director of Nottingham Playhouse, Artistic Director of Bolton Octagon Theatre and Artistic Director of Bristol Old Vic where he directing over 65 productions including many world premiers.
Andy has been a television director since 2000 working on shows including Waking The Dead, The Musketeers, Dickensian, Lucky Man and more recently The Last Kingdom and All Creatures Great and Small to name a few.

Accountability for Customer Excellence

Andy tells us how he gets his large team to care as much as he does about customer experience and customer success because if they don't care about excellence then the customers won't experience it and the production is a failure.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠ 
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Andy Hay is a television and theatre director. He originally trained as a drama teacher before becoming an actor for Theatre-In-Education companies and later joining Oldham Coliseum Theatre’s ensemble.
After two years at the Coliseum and with several TV, radio credits and a West End transfer under his belt he joined Manchester’s Contact Theatre ensemble as an actor, musician and director.
From there followed nearly 20 years as Associate Director of Nottingham Playhouse, Artistic Director of Bolton Octagon Theatre and Artistic Director of Bristol Old Vic where he directing over 65 productions including many world premiers.
Andy has been a television director since 2000 working on shows including Waking The Dead, The Musketeers, Dickensian, Lucky Man and more recently The Last Kingdom and All Creatures Great and Small to name a few.
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn: 
https://www.linkedin.com/in/chris-webber-uk

Skills Sprint : Sharing Accountability for Change

If you want things to change, you need to make people accountable for it.
Here are my headlines from the conversation with Shireen Hilal on shared accountability for delivering change.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠ 
-----------------------------------------------------------
-Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠
-Chris Webber's LinkedIn: 
⁠https://www.linkedin.com/in/chris-webber-uk⁠
-Shireen Hilal LinkedIn: https://www.linkedin.com/in/shireenhilal/

Sharing Accountability for Implementing Change

How do you ensure changes happen? How do you make your team accountable for what they do each day? That is what I discussed with Shireen Hilal. She is an adviser to professional services businesses and uses a variety of strategies to embed change. An essential listen for people wondering how they can get their team to focus on the important issues.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠ 
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Shireen Hilal, the founder and CEO of Maior Consulting. Shireen started her career as a litigator at AmLaw100 law firms, and then shifted her focus to strategy and operations to make a direct impact on business growth and efficiency. Her career path is marked with roles including serving as the COO of a national law firm where she increased profits by over 30%, guiding operations and strategy for a division of global giant KPMG,
boosting revenue for a new division of BDO, and building out the growth division of a communications consulting firm.
Now, at her own firm, Maior, she brings a
unique blend of operational and strategic vision to professional services firms across the spectrum.
 
Under her leadership, Maior has become a
go-to resource for firms at every stage – whether they’re navigating growth pains, seeking a fresh perspectives, or aiming to redefine their market position.
 
With a strong track record of crafting innovative strategies that have revitalized organizations from enterprise firms
to boutique and mid-sized businesses, Shireen's approach is relentlessly focused on results that not only promise but deliver lasting impact.
 
But what sets Shireen apart isn't just her talent for driving up the numbers; it’s her holistic approach to understanding
firms’ cultures, quirks and all, and then creating plans that get everyone moving in the right direction, boosting not only the bottom line but employee engagement at the same time for her clients.
 
LinkedIn- https://www.linkedin.com/in/shireenhilal/
Maior Consultants- https://www.maiorconsultants.com/about
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn: 
https://www.linkedin.com/in/chris-webber-uk
- Shireen Hilal LinkedIn: https://www.linkedin.com/in/shireenhilal/

Skills Sprint: Difficult Conversations with Employee Groups

Difficult conversations are not just 1:1. Often businesses need to make changes that will affect many employees.
In this episode I share my highlights from the conversation with Joe Perry and his lessons from working with trade unions and influencing change.
I share tips that all managers can use to implement change through their teams.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠ 
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⁠Joseph Perry⁠ is an employment relations specialist with extensive experience across a range of public, private and third sector organisations. He currently provides support to organisations to help them achieve their organisational goals through the effective management of collective employment relations, change and high performing teams.
Having worked in unionised workplaces in transport, utilities and politics, he is experienced in dealing with collective issues and how to build constructive, effective employment relations. Joe studied Industrial Relations at the University of Keele, bringing a mix of academic and practical approaches to the field of employment relations and engagement.
Joe and Debbie have developed and run an employment relations and engagement programme which builds capability in this crucial area. The programme enables the effective management of change, develops professional competence in employment relations, build relationships across organisations and grows enthusiasm for this fascinating field of work. Joe and Debbie also established and run professional networks for experts and leaders in this field.
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-Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠
-Chris Webber's LinkedIn: 
⁠https://www.linkedin.com/in/chris-webber-uk⁠
-Joe Perry LinkedIn: https://www.linkedin.com/in/joseph-perry-45ab1127/