The Commercial Edge: Unleash the Power of People
Anyone can get great business results working with people they like. But the true value is unleashed when you can succeed with even difficult people. In this podcast we reveal the secrets of difficult people at work and provide you with ideas and advice that you can use to succeed with even difficult people, stand out from the competition and secure business performance. Our mission is to unleash the power of people through enhanced communication, trust-building and partnerships.
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Episodes
Wednesday Apr 26, 2023
Wednesday Apr 26, 2023
Tony is an experienced Contact Centre Consultant, who has lived and breathed contact centres for over 26 years. Since starting as a phone Agent, Tony has moving through a variety of contact centre roles mainly focussed on Resource Planning, but with some Business Intelligence, Recruitment and Reward & Recognition roles too. Over the last 10 years Tony has worked in the Contact Centre technology space, helping develop and deliver innovative solutions, and has spent the last 3 years leading the QStory Customer Success team.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:
https://www.linkedin.com/in/chris-webber-uk
-Tony D'Cruze LinkedIn: https://www.linkedin.com/in/tonydcruze/
Wednesday Apr 12, 2023
Wednesday Apr 12, 2023
Juan is a marketing, research and strategy professional with 20 years of experience in consulting and FMCG companies. Classically trained in business and economics, but passionate people and cultures, Juan has been acting as a translator between the companies and the outside world and its consumers. Having worked in markets all across the globe and companies of many sizes, Juan has engaged with all kinds of people and cultures, refining his craft and learning the art of to transforming people's motivations and behaviours into strategic plans and brand activations. I invited Juan today to help us understand one of the crucial elements of any business: the consumer.
Today we will focus on HOW to understand and deconstruct the complexities of markets, cultures and consumers, turning those insights into stories and frameworks that are engaging and easy to navigate for leaders and employees alike.-----------------------------------------------------------
If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:
https://www.linkedin.com/in/chris-webber-uk
-Juan Fornieles LinkedIn: https://www.linkedin.com/in/juanfornieles/
Wednesday Mar 29, 2023
Wednesday Mar 29, 2023
Meet Maria Soroka, a seasoned entrepreneur, business leader, trained psychologist, and coach with over 20 years of experience in marketing and consumer strategy. Before starting her own consultancy practice, Maria led consumer insights and market research practices in big corporates. Now she manages Fastuna.com, an agile consumer testing platform that helps her clients get rapid consumer feedback in no time.
With her wealth of experience, Maria is dedicated to helping her clients get ahead by putting consumer feedback at the center of their businesses. She's passionate about creating prosperous businesses through human-centric strategies and heartfelt leadership, and believes that the key to success lies in truly understanding people and being responsive to customer needs.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:
https://www.linkedin.com/in/chris-webber-uk
-Maria Soroka LinkedIn: https://www.linkedin.com/in/maria-soroka-60b7558/
Wednesday Mar 15, 2023
Wednesday Mar 15, 2023
Caroline Gosling is a partner at Rubica: Change & Analytics, an organisational change consultancy focussed on improving people’s experience of work and customers’ experience of organisations. They specialise in culture and capability transformation, with specific expertise in life sciences.
Caroline’s has 20+ years experience in the pharmaceutical industry, working both in consulting and in a range of roles at GSK, her experience includes corporate and public affairs, marketing, medical education and employee engagement.
She loves to partner with organisational leaders to diagnose and address the mindset, behavioural, structural and system blockers to delivering on customer- and patient-centricity.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:
https://www.linkedin.com/in/chris-webber-uk
-Caroline Gosling LinkedIn: linkedin.com/in/caroline-gosling-617612/
Wednesday Mar 01, 2023
Wednesday Mar 01, 2023
Graham’s specialist expertise lies in untapping the potential in each of us to hear what others miss. Over the course of his career, he has developed an expert understanding of this, critical business skill – listening.
Far from being a “soft” skill, Graham believes truly advanced listening is a technical capability that drives improved business performance.
Graham is passionate about maximising business value through understanding the thoughts, feelings and opinions of those we work with. He believes that as highly skilled listeners, with clarity of intent and focussed attention, we can truly learn what others know and think.
Graham draws on a wealth of commercial business experience gained over 25 years in a range of sectors. Having led teams on both sides of the buying/selling table, he’s experienced at first-hand the impact on results of excellent listening to poor listening, and everything in between.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:
https://www.linkedin.com/in/chris-webber-uk
-Graham Drew LinkedIn: https://www.linkedin.com/in/graham-drew-0731051/
Wednesday Feb 15, 2023
Wednesday Feb 15, 2023
Emma Hatto is an experienced business leader with a focus on business development teams. She is self made after experiencing many initial rejections and built her career on the launch of her own recruitment business and then the foundation of a pay as you go virtual assistant service.
She was one of the first to launch Thrive in 2020 and now heads the commercial division of the business.
She is passionate about changing the way businesses use data to make better people decisions and she joins us to talk about how understanding people plays a key role in optimising and motivating teams.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:
https://www.linkedin.com/in/chris-webber-uk
-Emma Hatto LinkedIn: https://www.linkedin.com/in/emma-hatto-88139835/
Wednesday Feb 01, 2023
Wednesday Feb 01, 2023
Christina Nesheva is the CEO of Officinae Bio, a synthetic biology company accelerating the development of bioproducts.
Previously, she held senior commercial positions within pharmaceutical companies including GSK and VIIV. She is a startup advisor and mentor and the author of “The Entrepreneur’s BattleBook”, a step-by-step guide to turning ideas into viable business.
Her passion is leading the development of innovative products and services with both startups and leading biopharma organisations in the US and in Europe.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:
https://www.linkedin.com/in/chris-webber-uk
-Christina Nesheva LinkedIn: https://www.linkedin.com/in/christina-nesheva/
Wednesday Jan 18, 2023
Wednesday Jan 18, 2023
In this episode we talk to Michelle Bauge. Michelle has learned through experience the power of love as personal motivation and inspiration. She is about to publish a children’s book that was born out of her realisation of the power of self-love to heal, that she wanted to share with the world outside her family.
She is a Sports Development Co-Ordinator in Glasgow who during lockdown discovered writing, a gift that has given her the power to set her free. She has studied how the mind works and this gave her self awareness and self esteem, something that she is dedicated to sharing with others.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
-----------------------------------------------------------
-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:
https://www.linkedin.com/in/chris-webber-uk
-Michelle Bauge LinkedIn: https://www.linkedin.com/in/michelle-bauge-41b62540/
Thursday Jan 05, 2023
Thursday Jan 05, 2023
In this episode Chris talks to Javen Palmer about making changes in your life to get fitter, healthier and stronger. Something we all know we should do but struggle to maintain motivation.
Javen is a former professional footballer for Crystal Palace with a Degree in Sports Management from Georgia State University. He is passionate about human transformation and works with people who want to change their lives and with other personal trainers to help them be more effective at inspiring and maintaining change.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
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-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:
https://www.linkedin.com/in/chris-webber-uk
-Javen Palmer LinkedIn: https://www.linkedin.com/in/javenpalmer/
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The Spectrum Fit https://sociatap.com/SPECTRUMFIT/
To learn more about Javen https://www.linkedin.com/in/javenpalmer
Wednesday Dec 21, 2022
Wednesday Dec 21, 2022
In this series we focus on Motivation. Motivation covers a range of challenges from inspiring our teams to work hard, encouraging customers or suppliers to change behaviour, through to dealing with personal challenges.
In this episode Chris talks to Gary Armstrong about rewards, recognition, goals and how a focus on purpose can motivate and inspire people across an organisation.
Gary has an illustrious career in consulting, pharmaceuticals and consumer health working closely with the CEO and Executive team at GSK. He brings a passion for human development and in his new venture Pinnacle Coaching he is determined to grow people and teams to achieve their purpose.
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If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM
-----------------------------------------------------------
-Foxleigh Commercial Website: https://foxleigh.net/
-Chris Webber's LinkedIn:
https://www.linkedin.com/in/chris-webber-uk
-Gary Armstrong LinkedIn: https://www.linkedin.com/in/gary-armstrong-1002a4/
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The Pinnacle Coaching Website https://www.pinnaclecoaching.net/
To connect with Gary https://www.linkedin.com/in/gary-armstrong-1002a4?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BbwPj%2Bv%2FTRmGrIPdfiUV%2Fag%3D%3D