The Commercial Edge: Unleash the Power of People
Anyone can get great business results working with people they like. But the true value is unleashed when you can succeed with even difficult people. In this podcast we reveal the secrets of difficult people at work and provide you with ideas and advice that you can use to succeed with even difficult people, stand out from the competition and secure business performance. Our mission is to unleash the power of people through enhanced communication, trust-building and partnerships.
Episodes

3 days ago
3 days ago
What if your Manager is the Barrier to Change.
Companies struggle with change, but what if it is the manager who is the barrier and the team want to change?
In this episode I explore some of the barriers that leaders might have to change and how you can communicate differently to be more influential.
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If you have to deal with difficult people at work then you should subscribe to my newsletter.
Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients.
I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge.
Subscribe and join this exclusive group using the link below
Receive my Newsletter

Wednesday May 07, 2025
Wednesday May 07, 2025
It seems the dream, to be left alone by the manager. But it isn’t. It feels lonely and there are fears of rejection and insecurity. In this episode I share why it happens, how it feels and how you can make sure you get on the agenda and feel valued. Follow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter

Saturday May 03, 2025
Saturday May 03, 2025
How do you get the best work from someone who no longer seems motivated or interested? Are you losing the best of your team because they are not motivated by money or bonus? In this episode I share what picked me up when I felt demotivated and explore some ideas that might help you engage people who are currently drifting alongFollow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter

Thursday Apr 24, 2025
Thursday Apr 24, 2025
Disrespect, frustration, and rejection are all results of attending meetings and then not being heard or given the chance to participate. In this episode I explore why meetings can exclude certain people and what you can do about it so that your voice is heard and you are given the respect you deserve. Follow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter

Monday Apr 21, 2025
Monday Apr 21, 2025
Long email chains slow decision making and complicate life enormously, so why do people insist on email instead of talking? Fear. In this episode, I unpick some reasons they use to justify it and offer advice for managers and colleagues who want to create an action-oriented and supportive culture. Follow Chris on LinkedInIf you have to deal with difficult people at work then you should subscribe to my newsletter. Every 2 weeks, I send an email directly to the inbox of thousands of people with insights, advice and actions that are usually reserved for paying clients. I unpick the behaviours of various difficult people, explain their motives and offer tips to help people like you to deliver more and gain a commercial edge. Subscribe and join this exclusive group using the link below Receive my Newsletter

Tuesday Apr 08, 2025
Tuesday Apr 08, 2025
Illogical people can drive us crazy, why might they suggest such things? Why can’t they listen to what I say? Why don’t they accept the facts? These questions create so much tension in our business and with our customers. In this episode I explore logic, decision making and help you to understand how these illogical people are thinking so that you can make some choices about how to succeed. Chris Webber - Podcast Host & ExpertFollow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter

Tuesday Apr 01, 2025
Tuesday Apr 01, 2025
We recorded this special episode with an expert panel live at The Orchard in London. The question we debated was : How to deal with a staff member who is disengaged and unmotivated after returning from parental leave. We explored why they are disengaged, whose problem is it, who should help, how the organisation should welcome people back and is it culturally outdated to expect people to be highly motivated. The panel was a talented group of industry experts and leaders. How have you overcome this challenge with your colleagues? Were the team involved in helping them feel more settled? Our Expert PanelTony Belgrave Joseph Perry Dr Gillian ShapiroChris Shearer-WrightKelli PeterJo KeelerAndy TarnaiChris Webber - Podcast Host & ExpertFollow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter

Wednesday Mar 26, 2025
Wednesday Mar 26, 2025
Are you frustrated by office gossip? Do you have to deal with rumours and leaked information undermining your team culture? Gossip is not always toxic, it plays an important role in social connections. In this episode I explore the challenges of office gossip, explain how it is a positive part of culture and share some ideas on how you can own the narrative about you and avoid leaks and speculation. Follow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter

Wednesday Mar 19, 2025
Wednesday Mar 19, 2025
It can be highly frustrating when people reject feedback or even worse, seem to accept it only for nothing to change! In this episode we explore the commercial opportunity that exists should we be able to overcome this. We explain some reasons why they may react this way and provide you with actions you can use to better connect and land your feedback. Follow Chris on LinkedIn Every 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us. Receive my Newsletter

Wednesday Mar 12, 2025
Wednesday Mar 12, 2025
It is very frustrating when buyers or customers don’t make a decision – especially when it was their idea to ask. In this episode I explore what the hidden barriers could be, share some personal examples of what happened and provide you with tips on how you can better influence people to make decisions faster. Follow Chris on LinkedInEvery 2 weeks I publish a newsletter to the community to share stories, insight and advice to help you understand the various challenges of difficult people and how you can succeed. Join the community by following the link below and sharing your email details with us.Receive my Newsletter